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Policy

Privacy

Draft policy for review. It describes how this site currently behaves.

The symptom sorter

Answers you choose in “Which drain needs attention?” are processed in your browser only. They aren't saved, sent to a server, or kept after you leave or reset. Copy and print happen on your device.

Forms

The site has no enquiry form. If one is added, this policy will be updated first to say where submissions go and how long they're kept.

Phone calls

When you call, our team uses the details you give to discuss and arrange your drain service. Details of call handling, any tracking or recording, and retention remain to be confirmed. We do not claim a recording or retention policy that has not yet been established.

Hosting and fonts

Like any website, the hosting service may log technical request data. Fonts are loaded from Google Fonts, which receives your IP address when the page loads.

Contact

Operator contact details for privacy questions will be published before launch.

Call (475) 231-8345